Internal communications programmes
In recent years there has been a revolution in Internal Communications practice, as its power to contribute to the value of the business has become clearer to more and more managers.
We believe there is no "magic formula" involved in good internal communications. What is fundamentally required is:
Real understanding of the issues and people involved
Wide experience of the general processes concerned and their best practice
Proficiency in selecting and deploying them to best advantage within the particular indigenous corporate culture
Good internal communications is especially important in times of organisational change, where an existing and sometimes well established culture may be giving way to something new.
They got 'under our skin' quickly and within a short period had identified
all the key drivers for making our employee communications better.
Phil Stone, formerly Managing Director, HBOS Life and Pensions
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